Experience and Education
Experience
2-4 years of experience in technical sale capacity with related field experience.
Education
Bachelor’s / Diploma degree in Mechanical Engineering.
Job Description
- Manage daily activities of operational sales support and customer service.
- Knowledge of Export Documents.
- Assisting the sales team with all order processing & dispatch procedures.
- Creating quotes, processing orders in a timely manner, planning deliveries, processing requests for an expedited delivery of rush orders, review customer pending items and ensure absolute 100% customer satisfaction and delight.
- Responsible for timely updates & communication to customers over email.
- Will need to multi-task and handle queries over phone, email and update the details in the ERP system as per the defined processes and other operational requirement.
Other skills & experience requirement :
- Must work in an organized way with excellent time management skills.
- Needs to possess good communication skills with excellent command on written & spoken English & local languages.
- Must be proficient in MS Office suite.
Who are we looking for :
We are seeking a quick learner who has strong technical ability, knack for relationship building, an eye for detail with a consulting approach towards sales.
The role demands someone with a sharp mind, hunger to grow, build a team and an ability to succeed irrespective of the challenges faced.
The ideal candidate for this position will grow into a core member of the middle level management and if proven fit, will be groomed to head the regional business unit.
Other Details :
Industry
Mechanical Or Industrial Engineering
Reports To
Director / Sales Manager
Employment Type
Full-time
Location
Kalyan, Bhiwandi (Factory Office)